Privacy Statement
Last Updated: October 2024
At Fox Technologies, your privacy is our priority. We are unwavering in our commitment to complying with the UK GDPR and the Data Protection Act 2018. Protecting your data and ensuring your peace of mind are at the heart of what we do — especially in our role as an IT Support company based in Garforth, Leeds.
This statement explains how we handle, protect, and respect your personal information.
Our Privacy Principles
We believe that user trust is the foundation of every successful relationship. To uphold this trust:
- Zero Data Retention Policy: We do not retain logs, personal data, or any sensitive information from users once its purpose is fulfilled.
- Form Information Deletion: Any data submitted via online forms is deleted as soon as it has served its purpose — ensuring your information is never stored unnecessarily.
- Strict GDPR Compliance: All practices align with UK and European GDPR laws, guaranteeing your rights to privacy and data protection are respected.
How We Handle Your Information
When you interact with Fox Technologies, your personal data is handled responsibly and securely:
- No Tracking or Logging: We do not engage in data logging, visitor tracking, or analytics that monitor individual behaviour.
- Purpose-Specific Use Only: Information you enter into forms is used solely to respond to your enquiry or support request. Once completed, the data is securely deleted.
- Encryption and Security: Any form data transmitted through our website is encrypted to ensure security during its brief time in our system.
Our Lawful Basis for Processing
We only process personal information when you give us consent (Article 6 (1)(a) UK GDPR), such as when submitting an enquiry, or when it is necessary to perform a legitimate business function directly requested by you.
Your information is never shared or used for marketing without explicit consent.
Third-Party Services
Our website is hosted within the UK/EU using GDPR-compliant infrastructure.
Data may briefly pass through secure systems such as our hosting platform, email provider, or security gateway before deletion.
All third-party processors are bound by strict Data Processing Agreements (DPAs) that ensure equivalent protection standards.
Cookies and Tracking Technologies
Our website uses essential cookies only, which are required for site functionality and security (for example, maintaining session integrity or spam protection such as Google reCAPTCHA).
We do not use analytics, advertising, or profiling cookies.
You can disable cookies at any time through your browser settings, but certain site features may not function correctly without them.
Data Retention
We retain personal data only for as long as it is necessary to complete the task for which it was provided — and never longer than 24 hours after the enquiry has been resolved.
Once processed, all data is permanently and securely deleted from our systems.
Your Rights Under the UK GDPR
You have the right to:
- Access any personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to processing at any time.
- Object to the processing of your data.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled appropriately.
For further details on your rights, visit the official ICO website: https://ico.org.uk/for-the-public/
Why Choose Fox Technologies
Based in Garforth, Leeds, we are a dedicated IT Support provider offering exceptional service without compromising your privacy.
Our promise:
- Local expertise with global compliance standards.
- A robust no-data-retention policy.
- Ethical, secure IT solutions tailored to your business.
Contact Details
Data Controller:
Fox Technologies
Garforth, Leeds, United Kingdom
Email: privacy@foxtechnologies.co.uk
